Is Surveillance Appropriate for My Claim Investigation?
It’s one thing for adjusters to recognize red flags across claim types that may suggest further inquiry is needed. It’s another to know when surveillance is the best tactic for gathering the facts. Surveillance is complex and requires careful execution to ensure evidence is obtained legally and properly preserved.
Review the steps a VRC Investigations licensed investigator will take when preparing a strategy for your claim.
Pre-Surveillance
Gather information from national databases, case documents, social media, and public records to build a surveillance strategy.
Investigation
Initiate surveillance strategy and document observations through detailed notes, photographs, and video evidence. All relevant parties receive regular updates throughout the investigation.
Reporting
Analyze findings and compile them into a comprehensive, easy-to-read report that features detailed narrative documentation, secure links to streaming videos, verification of the subject’s identity, high-quality images, and location documentation for investigators.
Post-Investigation Support
Provide expert testimony, assist with subrogation, and perform technical reviews as needed.
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VRC Investigations, part of the Alpine Intel suite of services, is a leading insurance defense investigation firm, providing industry professionals and organizations nationwide with a single source for all their investigative, SIU, and regulatory compliance needs. Our team of licensed investigators is dedicated to arming clients with the facts that bring certainty to their claim decisions through detailed reports.