Explore these five HVAC claims initially reported with an unknown cause of loss to see how HVACi assessed the damage, identified the peril, and made repair vs. replacement recommendations to help adjusters resolve the claims quickly and accurately.
Click each claim description to learn more.
A residential policyholder found he was unable to start his evaporative cooler and filed a claim for it and his furnace. The adjuster handling the claim needed to know what caused these HVAC systems to malfunction. They submitted the assignment to HVACi.
An adjuster received a claim for a residential boiler with an unknown cause of loss. A section of piping in the house was repaired, but the insured’s plumber indicated that the entire heating system needed to be replaced. The adjuster wanted objective confirmation. They turned to HVACi to verify the cause of damage to the boiler and whether it could be repaired to pre-loss condition.
The owner of a convenience store and restaurant reported that their commercial split system was not working following a major hurricane, but they weren't sure what caused the damage. The adjuster handling the claim needed verification of the exact cause of loss and scope of damage. They enlisted the help of HVACi.
When a policyholder found that the heat was not working in her home, she had a friend over to check out her HVAC equipment in the attic. He told her she may need a part replaced and estimated a cost of $5,000, but she wasn’t sure and neither was her adjuster when she filed a claim. They requested an onsite assessment from HVACi.
Without verifying the cause of loss, scope of damage, and repair vs. replacement recommendations, all these adjusters could have risked settling for unnecessary replacements or for non-covered perils on their HVAC claims.
HVACi uses observations, testing, research, and expertise to supply you with the information you need about cause of loss for accurate HVAC claim resolutions. Just like other insurance adjusters nationwide, you can trust HVACi to help you settle your claims swiftly and with a higher degree of accuracy.